Madish Style Bar Private Limited: Compliance with Consumer Protection (E-Commerce) Rules, 2020

???? Created: 21 July 2020 | Updated: 16 March 2025

In compliance with the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, Madish Style Bar Private Limited (“we,” “us,” or “our”) is committed to fair trade practices and consumer rights protection.

1. Company Information

  • Company Name: Madish Style Bar Private Limited
  • Legal Registration: Incorporated under The Companies Act, 2013 (State of Maharashtra)
  • Business Address: Fort, Mumbai, Maharashtra, India
  • Website: www.madish.in
  • Ownership: The website and domain are owned, developed, and managed by us.
  • Customer Support & Grievance Officer Contact: Click here

2. Product Information

  • Country of Origin: Unless otherwise mentioned, all products are manufactured in India.
  • Product Representation: Images and descriptions accurately depict the products offered.
  • Colour Variations: Minor differences in colour or wash could occur due to photography and lighting.
  • Model Representation: All models shown are either above 18 years of age, or we have obtained parental consent if the models are under 18 years of age.
  • Fit & Sizing: Product fits could vary depending on body type.
  • Care Instructions: We recommend washing garments before first use (machine wash with mild detergent).
  • Quality Assurance: Each product undergoes quality checks during production and before shipment.

3. Pricing & Charges

  • Transparent Pricing: Uniform pricing across India; displayed transparently on our website.
  • Inclusive of Taxes: All prices reflect the Maximum Retail Price (MRP) and include applicable taxes.
  • Promotions & Discounts: We offer discounts from time to time, that are inclusive of all taxes.
  • Shipping Charges: Free forward shipping on all orders within India.
  • Cash on Delivery (COD): COD is free for all forward shipping orders.

4. Ordering Process & Policies

  • Order Placement: Orders must be placed via our website. If assistance is required, our customer service can help place the order, but with explicit written or verbal consent.
  • Order Confirmation: A confirmation email and/or SMS will be sent upon successful order placement.
  • Order Clarifications: If any discrepancies arise, we will contact you before shipping the product.
  • Delivery Commitment: We aim to deliver on time; refer to our detailed shipping times here.
  • Cancellation Policy: No cancellation fees apply, regardless of who initiates cancellation.
  • Returns & Refunds: Orders can be returned or exchanged as per our Return & Refund Policy.

5. Consumer Protection & Grievance Redressal

We ensure compliance with the Consumer Protection (E-Commerce) Rules, 2020 and are committed to safeguarding your consumer rights.

  • Grievance Officer: A designated officer handles all consumer complaints.
  • Contact Information: Click here
  • Response Time: Complaints are acknowledged within 48 hours and resolved within one month.
  • Consumer Rights Covered:
    • Protection against hazardous products and services
    • Right to accurate information on quality, price and availability
    • Fair pricing and product variety
    • Right to seek grievance redressal

More details on consumer rights: Consumer Protection Act, 2019

6. Unfair Trade Practices

  • Ethical Business Practices: We strictly avoid misleading advertisements and deceptive practices.
  • Authenticity Guarantee: No counterfeit or fake products. Everything we sell is genuine.

7. Data Privacy & Protection

  • Privacy Commitment: We value and safeguard customer data.
  • Secure Transactions: All payments and personal data are processed securely.
  • Data Usage: Customer data is used solely for order processing and service improvements.

For detailed privacy policies, refer to our Privacy Policy.

8. Governing Law & Jurisdiction

  • Legal Compliance: All transactions are governed by Indian laws.
  • Dispute Resolution: All disputes fall under the exclusive jurisdiction of Mumbai courts.

9. Contact Us

For any queries, feel free to contact us:

???? Email: support@madish.in
???? Phone: +91-85917-57090