Madish Style Bar Private Limited: Compliance with Consumer Protection (E-Commerce) Rules, 2020

Created: 21 July 2020 | Updated: 15 Oct 2025

In line with the Consumer Protection Act 2019 and the E-Commerce Rules 2020, Madish Style Bar Private Limited (“we,” “us,” “our”) upholds transparency, fair practice and respect for every consumer.

1. Company Information

  • Name: Madish Style Bar Private Limited
  • Registered: Under Companies Act 2013 (Maharashtra)
  • Address: Fort, Mumbai, Maharashtra, India
  • Website: www.madish.in
  • Ownership: The entire site and domain are owned and operated by Madish
  • Support & Grievance Contact: Click here

2. Product Information

  • Origin: All products are made in India unless stated otherwise
  • Accuracy: Images and descriptions reflect actual products
  • Colour: Slight variation can occur due to natural light and photography
  • Models: All models are 18+ or have verified parental consent
  • Fit: Sizing varies slightly by body type
  • Care: Gentle wash with mild detergent before first wear
  • Quality: Each piece is inspected carefully before dispatch

3. Pricing & Charges

  • Transparent Pricing: The product price shown on our website is inclusive of all applicable taxes
  • MRP: The Maximum Retail Price (MRP), inclusive of all taxes, is printed on the product label. The price offered on our website may be lower than the MRP due to offers, discounts or promotions
  • Offers: Online payments could unlock additional benefits at checkout
  • Cash on Delivery: A nominal ₹50 service fee is applied to COD orders to cover courier collection and handling
  • Shipping: Free forward shipping across India
  • No Hidden Charges: Ever.

4. Ordering & Policies

  • Placing Orders: Orders are placed directly on our website; assistance is always available
  • Confirmation: Email or SMS confirmation is shared once your order is placed
  • Clarifications: We connect directly if any order detail requires verification before dispatch
  • Delivery: On-time delivery is our standard — see Shipping Policy for timelines
  • Cancellations: No fees or penalties for cancellations from either side
  • Returns & Refunds: Covered under our Return & Refund Policy

5. Product Integrity & Manufacturing Defects

Each Madish piece is crafted with precision and checked individually before dispatch. A manufacturing defect refers only to a genuine fault in stitching, fabric or hardware that affects the wearability of the product as received.

Issues from wear, washing or handling are not considered defects. For verified defects, we assist with an exchange or issue store credit. Refunds to the original payment method are processed only in confirmed cases of manufacturing defects.

Every product reflects our values — clarity, craftsmanship and care.

6. Consumer Protection & Grievances

We comply with the Consumer Protection (E-Commerce) Rules 2020 and ensure fair, timely resolution of all concerns.

  • Grievance Officer: Dedicated to resolving consumer issues
  • Contact: Reach out here
  • Response Time: Within 48 hours; resolution within 30 days
  • Your Rights Include:
    • Protection from unsafe or defective products
    • Accurate and transparent product information
    • Fair pricing and product variety
    • Right to redressal

Know your rights: Consumer Protection Act 2019

7. Fair Trade Practices

  • Honest Representation: All communication is clear and authentic — no exaggerated claims
  • Authenticity: Every Madish piece is original, verified and crafted with purpose

8. Privacy & Data Protection

  • Your Privacy: Your data is handled securely and used only for legitimate service needs
  • Secure Transactions: All payments are processed through encrypted gateways
  • Limited Use: Information collected is used solely to improve your experience

Learn more: Privacy Policy

9. Legal & Jurisdiction

  • Governing Law: All transactions are governed by Indian law
  • Jurisdiction: Disputes are subject exclusively to Mumbai courts

10. Contact Us

Email: support@madish.in
Phone: +91-85917-57090