Privacy Policy
Created: 15 June 2018
Version: 3.3
Updated: 22 June 2026
Your privacy matters to us. This Privacy Policy explains how Madish Style Bar Private Limited (“Madish”, “we”, “our” or “us”) collects, uses, stores, shares and protects your personal information when you visit our website, place an order or interact with our services.
By using our website, you consent to the collection and use of information as described in this Privacy Policy.
Quick Summary
1. Information Collected
We may collect information that you voluntarily provide while using our website or interacting with our team.
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Order and transaction history
- Customer support communications
- Product preferences and sizing information
We may also automatically collect certain technical information when you visit our website.
- Device information
- Browser information
- IP address
- Website activity and usage information
- Cookie and analytics information
We do not knowingly collect Aadhaar numbers, PAN information, biometric information or other government-issued identity information unless legally required.
2. Using Information
We use information collected from you for legitimate business purposes including:
- Processing orders, payments and deliveries
- Providing customer support
- Managing returns, exchanges and refunds
- Preventing fraud and abuse
- Improving website functionality and customer experience
- Communicating order updates and service information
- Sending marketing communications where permitted or consented to
- Meeting legal, tax and compliance obligations
3. Fit, Sizing & Product Improvement Data
As a fit-focused apparel company, we may collect and analyse information relating to product sizing, fit preferences, exchange history, return reasons, customer feedback and purchase behaviour.
This information helps us improve sizing recommendations, fit accuracy, product development and overall customer experience.
Any such information is used only for legitimate business purposes and is handled in accordance with this Privacy Policy.
4. Payment Information
Payments are processed through trusted third-party payment providers.
We do not store complete debit card, credit card, UPI or banking credentials on our systems.
Payment processing is handled by authorised providers operating under their own privacy and security standards.
5. Information Sharing
We do not sell, rent or trade your personal information.
We may share limited information with trusted service providers where reasonably necessary to operate our business.
- Payment providers
- Logistics and courier partners
- Customer support providers
- Technology, analytics and security partners
- Professional advisers and compliance providers
- Government authorities where legally required
Such sharing is limited to the extent reasonably necessary for service delivery, legal compliance or operational purposes.
6. Data Security
We implement reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, misuse, disclosure, alteration or destruction.
Security measures may include encryption, access controls, monitoring systems, fraud prevention tools and secure third-party service providers.
While we take data protection seriously, no online system can be guaranteed completely secure.
7. Cookies & Tracking Technologies
We use cookies, pixels, analytics tools and similar technologies to operate, improve and secure our website.
These technologies may help us:
- Maintain website functionality
- Remember preferences
- Improve website performance
- Understand visitor behaviour
- Measure advertising effectiveness
Additional details are available in our Cookie Policy.
8. Data Retention
We retain information only for as long as reasonably necessary to fulfil business, operational, legal, accounting, tax or compliance requirements.
Retention periods may vary depending on the type of information involved and applicable legal obligations.
Where legally permissible and operationally practical, information may be deleted, anonymised or aggregated when no longer required.
9. Privacy Rights
Subject to applicable law, you may have the right to:
- Access information held about you
- Request correction of inaccurate information
- Request deletion of eligible information
- Withdraw consent where consent is the basis of processing
- Opt out of marketing communications
Requests may be submitted using the contact details provided below.
10. Third-Party Websites & Services
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, policies or content of third-party platforms.
Users should review the privacy policies of those services independently.
11. Changes
We may update this Privacy Policy from time to time to reflect operational, legal, technological or regulatory changes.
Updated versions become effective upon publication unless otherwise stated.
Continued use of our website following publication constitutes acceptance of the revised policy.
12. Need Help?
If you have privacy-related questions, concerns or requests, contact:
We aim to respond within 48 business hours.
If your issue remains unresolved after 5 business days, you may escalate the matter to:
Privacy & Data Protection Officer
Madish Style Bar Private Limited
507, Vardhaman Chambers
Cawasji Patel Road, Fort
Mumbai 400001, Maharashtra