Shipping & Delivery Policy
Created: 15 June 2018
Version: 3.3
Last Updated: 22 June 2026
We know receiving your order quickly and safely matters. This Shipping & Delivery Policy outlines how orders are processed, dispatched, tracked and delivered across India.
Our goal is to provide a reliable, transparent and hassle-free delivery experience from checkout to doorstep.
Quick Summary
1. Order Processing
Orders are typically processed within 1 to 2 business days following successful order confirmation.
During sale periods, product launches, public holidays or unusually high order volumes, processing times may be extended.
Orders are dispatched only after payment verification, inventory confirmation and operational checks have been completed.
2. Shipping Timelines
Once dispatched, estimated delivery timelines are generally as follows:
- Metro & Major Cities: 2–3 business days
- Smaller Cities: 3–4 business days
- Towns & Rural Locations: 4–5 business days
- Certain Remote Locations & Eastern States: 6–7 business days
These timelines are estimates and should not be considered guaranteed delivery commitments.
3. Order Tracking
Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp or other available communication channels.
You can track your order at any time using our tracking portal:
Tracking information may take up to 24 hours to become visible after dispatch confirmation.
4. Shipping Charges
We currently offer free forward shipping on all eligible orders within India.
If shipping charges are introduced, modified or applied to specific products, locations or services, such charges will be displayed clearly at checkout before payment is completed.
5. Delivery Delays
While we work closely with our logistics partners to ensure timely deliveries, delays can occasionally occur due to circumstances beyond our reasonable control.
These may include adverse weather conditions, courier disruptions, public holidays, transportation issues, government restrictions, infrastructure failures or force majeure events.
In such situations, delivery timelines may extend beyond normal estimates.
6. Address Accuracy
Customers are responsible for providing complete and accurate shipping information at the time of ordering.
Incorrect, incomplete or unverifiable addresses may result in delays, failed deliveries, additional courier charges or order cancellation.
We are not responsible for delivery issues arising from inaccurate information submitted during checkout.
7. Delivery Attempts
Courier partners generally make multiple delivery attempts before returning a shipment to origin.
Delivery schedules, reattempts and availability depend on the policies and operational practices of the assigned courier partner.
Customers are encouraged to monitor tracking updates and remain available to receive their shipment once out for delivery.
8. Refused Deliveries
Orders refused at delivery, repeatedly unavailable for delivery or returned due to customer inaction may affect eligibility for certain payment methods, promotional offers or future ordering privileges.
Additional verification may be required before future orders are accepted in such cases.
9. International Shipping
We currently do not offer international shipping.
If international shipping becomes available in the future, this policy will be updated with relevant delivery, customs and duty information.
10. Resolution Timelines
Shipping-related investigations, courier escalations, lost shipment reviews or delivery disputes may require additional verification and coordination with logistics partners.
Resolution timelines vary depending on the nature of the issue and courier response times.
While we aim to resolve all eligible cases promptly, communicated timelines are indicative and not guaranteed.
11. Need Help?
For shipping, delivery or tracking-related queries, contact:
We aim to respond within 48 business hours.
If your issue remains unresolved after 5 business days, you may escalate the matter to:
Shipping Department
Madish Style Bar Private Limited
507, Vardhaman Chambers
Cawasji Patel Road, Fort
Mumbai 400001, Maharashtra