Terms & Conditions
Created: 15 June 2018
Version: 3.3
Updated: 22 June 2026
These Terms & Conditions govern your access to and use of madish.in and all purchases made from Madish Style Bar Private Limited (“Madish”, “we”, “our” or “us”).
By accessing our website, placing an order or using any of our services, you agree to be bound by these Terms & Conditions and all policies referenced within them.
Quick Summary
1. Related Policies
The following policies form part of these Terms & Conditions and should be read together:
- Shipping Policy
- Return & Exchange Policy
- Fit Guarantee Policy
- Privacy Policy
- Consumer Protection Policy
- Cookie Policy
Where a specific policy governs a particular subject matter, that policy will take precedence for that subject matter.
2. About Us
This website is owned and operated by:
Madish Style Bar Private Limited
507, Vardhaman Chambers
Cawasji Patel Road, Fort
Mumbai 400001
Maharashtra, India
Website: www.madish.in
Email: support@madish.in
3. Eligibility & Website Use
By using this website, you confirm that you are legally capable of entering into a binding contract under applicable law.
You agree to provide accurate and complete information when placing orders, submitting forms or communicating with us.
You are responsible for maintaining the confidentiality of any account information, login credentials or verification details associated with your use of the website.
We reserve the right to suspend, restrict or terminate access where we reasonably believe these Terms have been violated.
4. Products, Pricing & Availability
We make every effort to accurately display products, sizing information, descriptions, colours and pricing.
Minor differences in colour, appearance, wash, texture or finish may occur due to photography, lighting, display settings, manufacturing processes and fabric characteristics.
Product availability is subject to inventory levels and operational constraints.
We reserve the right to:
- Correct pricing, description or inventory errors
- Modify product specifications
- Discontinue products without notice
- Limit quantities where reasonably necessary
Display of a product on the website does not guarantee its availability.
5. Orders & Payments
We accept payment methods displayed at checkout, including prepaid and Cash on Delivery options where available.
Submission of an order constitutes an offer to purchase.
Order confirmation emails, SMS messages or payment acknowledgements do not constitute final acceptance of an order.
An order is considered accepted only after successful verification, processing and dispatch.
We reserve the right to request additional verification, identity confirmation or clarification before accepting an order.
Orders may be declined, cancelled or restricted where fraud risk, pricing errors, inventory issues, operational limitations or unusual purchasing activity are identified.
6. Shipping & Delivery
Shipping timelines, delivery estimates, courier processes and related operational information are governed by our Shipping Policy.
Delivery estimates are indicative and may vary due to courier operations, weather events, public holidays, infrastructure disruptions or other circumstances outside our reasonable control.
We are not responsible for delays caused by inaccurate shipping information provided by customers.
7. Returns, Exchanges & Refunds
Returns, exchanges, refunds, reverse pickups, eligibility requirements and resolution timelines are governed by our Return & Exchange Policy.
All return, exchange and refund requests remain subject to inspection, verification and policy eligibility requirements.
8. Fit Guarantee
Madish is committed to helping customers find the best possible fit.
Specific eligibility criteria, exclusions and support options relating to fit concerns are governed by our Fit Guarantee Policy.
The Fit Guarantee does not override eligibility requirements contained within our Return & Exchange Policy.
9. Privacy, Data Protection & Cookies
Collection, storage, processing and protection of personal information are governed by our Privacy Policy.
Use of cookies, analytics tools and similar tracking technologies is governed by our Cookie Policy.
By using our website, you consent to the collection and use of information reasonably required for order fulfilment, customer support, security, fraud prevention and service improvement.
Information relating to sizing, fit preferences, measurements, purchase behaviour, returns and customer interactions may be collected and analysed to improve fit accuracy, product development and customer experience.
10. Consumer Rights
We aim to comply with applicable Indian consumer protection and e-commerce requirements.
Details regarding consumer disclosures, grievance support, company information and customer rights are available in our Consumer Protection Policy.
11. Intellectual Property
All content appearing on this website, including trademarks, logos, brand names, product descriptions, images, graphics, videos, designs, software, text and website architecture, is owned by or licensed to Madish unless otherwise stated.
No content may be copied, reproduced, distributed, modified, republished or commercially exploited without prior written permission.
Unauthorised use may result in legal action.
12. Fair Use & Prohibited Conduct
You agree not to:
- Engage in fraud, chargeback abuse or payment manipulation
- Submit false claims or misleading information
- Abuse, harass or threaten employees, contractors or representatives
- Attempt unauthorised access to systems, accounts or data
- Upload malicious software or interfere with website operations
- Violate applicable laws or third-party rights
We reserve the right to restrict services, refuse orders or suspend access where misuse is identified.
13. Limitation of Liability
To the maximum extent permitted by law, Madish shall not be liable for indirect, incidental, consequential, special or punitive losses arising from use of the website, products or services.
Our maximum aggregate liability relating to any order, claim or transaction shall not exceed the amount paid by you for the affected order.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
14. Indemnity
You agree to indemnify, defend and hold harmless Madish, its directors, employees, officers, affiliates, service providers and representatives against claims, liabilities, losses, damages, costs and expenses arising from:
- Violation of these Terms
- Misuse of the website or services
- Violation of applicable law
- Infringement of third-party rights
15. Force Majeure
We shall not be liable for delays, interruptions or failure to perform obligations where such events arise from circumstances beyond reasonable control.
These may include natural disasters, extreme weather, government action, civil unrest, labour disruptions, pandemics, transportation failures, internet outages, cyber incidents, courier disruptions or other events outside reasonable control.
16. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Courts located in Mumbai, Maharashtra shall have exclusive jurisdiction over disputes arising from or relating to these Terms, subject to applicable consumer rights available under law.
17. Changes
We may update these Terms from time to time to reflect operational, legal, technological or business changes.
Updated versions become effective upon publication unless otherwise stated.
Continued use of the website following publication constitutes acceptance of the revised Terms.
18. Need Help?
For questions regarding these Terms & Conditions, contact:
We aim to respond within 48 business hours.
If your concern remains unresolved after 5 business days, you may escalate the matter to:
Legal & Compliance Department
Madish Style Bar Private Limited
507, Vardhaman Chambers
Cawasji Patel Road, Fort
Mumbai 400001, Maharashtra